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Frequently Asked Questions

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General

  • Do I need to book in advance?
    We recommend booking in advance to secure your preferred time, but we also welcome walk-ins based on availability.

  • What is your cancellation policy?
    Cancellations or reschedules must be made at least 24 hours in advance. Late cancellations or no-shows will result in a forfeited payment.

  • Can I book multiple services in one visit?
    Yes. You’re welcome to book multiple services such as a facial and lash extensions in one visit—just allow extra time when booking.

  • How do I contact you?
    You can call or text (407) 731-7073 or email us at ReikiSpaOviedo@gmail.com.

 

Facials

  • What types of facials do you offer?
    We offer custom facials tailored to your skin’s needs, including deep cleansing, hydrating, anti-aging, acne-focused, and calming facials.

  • Are facials safe for sensitive skin?
    Yes. We carefully select products and techniques that are gentle and suitable for sensitive or reactive skin.

  • How long does a facial take?
    Most facials take 60 to 90 minutes depending on the service selected.

  • How often should I get a facial?
    We recommend every 4 to 6 weeks for optimal skin health and consistent results.

 

Lash Extensions

  • What types of lash extensions do you offer?
    We offer classic, hybrid, and volume lashes. Classic is a natural look, hybrid adds light fullness, and volume gives a dramatic effect.

  • How long do lash extensions last?
    Most sets last 2 to 3 weeks before a fill is needed, depending on your natural lash cycle and aftercare.

  • Can I wear makeup with lash extensions?
    Yes, but avoid oil-based products, mascara, and eyelash curlers. Use only lash-safe products.

  • How should I care for my lashes after the appointment?
    Avoid getting them wet for the first 24 hours. Clean them daily with a lash-safe cleanser and avoid rubbing or pulling.

 

Scalp Healing & Hair

  • What is scalp therapy?
    Scalp healing treatments target buildup, dryness, and poor circulation using herbal serums, massage, and light therapy to support hair growth and relaxation.

  • Who is scalp therapy good for?
    It’s ideal for anyone with dry scalp, dandruff, hair thinning, or tension. It’s also beneficial for overall scalp health and stress relief.

  • How often should I do scalp treatments?

       Every 2 to 4 weeks is recommended, depending on your scalp condition and hair goals.

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