Frequently Asked Questions
​
General
-
Do I need to book in advance?
We recommend booking in advance to secure your preferred time, but we also welcome walk-ins based on availability. -
What is your cancellation policy?
Cancellations or reschedules must be made at least 24 hours in advance. Late cancellations or no-shows will result in a forfeited payment. -
Can I book multiple services in one visit?
Yes. You’re welcome to book multiple services such as a facial and lash extensions in one visit—just allow extra time when booking. -
How do I contact you?
You can call or text (407) 731-7073 or email us at ReikiSpaOviedo@gmail.com.
Facials
-
What types of facials do you offer?
We offer custom facials tailored to your skin’s needs, including deep cleansing, hydrating, anti-aging, acne-focused, and calming facials. -
Are facials safe for sensitive skin?
Yes. We carefully select products and techniques that are gentle and suitable for sensitive or reactive skin. -
How long does a facial take?
Most facials take 60 to 90 minutes depending on the service selected. -
How often should I get a facial?
We recommend every 4 to 6 weeks for optimal skin health and consistent results.
Lash Extensions
-
What types of lash extensions do you offer?
We offer classic, hybrid, and volume lashes. Classic is a natural look, hybrid adds light fullness, and volume gives a dramatic effect. -
How long do lash extensions last?
Most sets last 2 to 3 weeks before a fill is needed, depending on your natural lash cycle and aftercare. -
Can I wear makeup with lash extensions?
Yes, but avoid oil-based products, mascara, and eyelash curlers. Use only lash-safe products. -
How should I care for my lashes after the appointment?
Avoid getting them wet for the first 24 hours. Clean them daily with a lash-safe cleanser and avoid rubbing or pulling.
Scalp Healing & Hair
-
What is scalp therapy?
Scalp healing treatments target buildup, dryness, and poor circulation using herbal serums, massage, and light therapy to support hair growth and relaxation. -
Who is scalp therapy good for?
It’s ideal for anyone with dry scalp, dandruff, hair thinning, or tension. It’s also beneficial for overall scalp health and stress relief. -
How often should I do scalp treatments?
Every 2 to 4 weeks is recommended, depending on your scalp condition and hair goals.
Let me know if you need a matching About Us section, service descriptions, or SEO-friendly homepage intro.